Know Before You Go

Add your tickets to your phone's "wallet" and have a fully charged battery. Mobile tickets can be accessed with a smartphone via the Ticketmaster app or mobile site in a bar code format and scanned at the gate for entry. Screen shots are not accepted for entry. Click here for more information.

Only credit card and mobile payment (Apple Pay, Google Pay, etc.) are accepted for concessions, retail and parking transactions. Only credit card payment is accepted for box office transactions. Cash is not accepted.

For safety and speed of entry, we strongly discourage guests from bringing bags of any kind to events at Xcel Energy Center. Purses no larger than 12” x 12” x 6” are allowed at designated X-ray entry points. This applies to all purses, including clear bags. Backpacks, coolers or large totes are prohibited. Medical and parenting bags are permitted and subject to X-ray screening. Wristlet, clutch or wallets 4” x 6” x 1.5” or smaller are allowed at all entrances and subject to inspection.

Xcel Energy Center is serviced by two parking ramps (Kellogg and RiverCentre) directly connected to the complex. Please swipe your credit card or parking pass upon ramp entry.